Terms of Service

1. Acceptance of Terms

By creating an account, downloading, installing, or using Fahan (the "Service"), you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Service.

You represent that you are at least 13 years old. If you are between 13 and 18, a parent or guardian must consent. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization.

2. Description of Service

Fahan is a real-time AI voice translation application. It also includes Dadir, an AI language tutor with lessons, quizzes, progress badges and an optional leaderboard, and Voice, an AI voice assistant that answers spoken questions in your language and may use web search to do so.

3. Account Registration

You agree to:

• Provide accurate registration information.
• Keep your login credentials secure.
• Not share your account with anyone else.
• Notify us of any unauthorized use.
• Accept responsibility for all activity that occurs under your account.

We may suspend or terminate any account used fraudulently or in violation of these Terms.

4. Subscriptions, Pricing & Billing

4.1 Subscription Plans

Fahan Premium is offered as weekly, monthly and annual plans at the prices displayed in the App, and some plans include a free trial for new subscribers. One Premium plan unlocks the translator, Dadir and Voice together. Prices are subject to change with notice; existing subscriptions keep their price until renewal after the notice period.

A free trial converts to a paid subscription at the end of the trial unless you cancel at least 24 hours before it ends. You can cancel in your device's subscription settings at any time.

4.2 Free Tier

Without a subscription you can use a limited amount of each feature. At the time of writing: a small number of translations per rolling 30 days, a daily number of Dadir lessons, and a daily number of Voice questions answered with a standard voice. The exact numbers are shown in the App and may change.

4.3 Auto-Renewal

Subscriptions renew automatically unless you cancel before the renewal date.

4.4 Cancellation

You may cancel at any time through the App or your app store. Cancellation takes effect at the end of the current billing period. Partial periods are not refunded.

4.5 Refunds

Refunds are handled by the Apple App Store under Apple's policies. Please contact the app store directly.

4.6 Usage Caps

Premium includes generous fair-use limits so one account cannot consume the Service for many people: a maximum speech duration for the translator per billing period, and a daily maximum number of Voice questions (a portion of which use our premium native voices, the rest a standard voice). Usage is tracked server-side and limits are enforced automatically. The current limits are shown in the App.

5. Usage Limits & Fair Use

• Limits are enforced server-side.
• Your account may be used on one device at a time.
• Devices are verified using an identifier derived from your IP address.

6. Acceptable Use Policy

You agree not to:

• Engage in illegal or fraudulent activity.
• Harass, threaten, or abuse anyone.
• Record another person's voice without their consent.
• Translate illegal, obscene, or threatening content.
• Reverse-engineer or decompile the Service.
• Probe or scan the Service for vulnerabilities.
• Interfere with or place undue burden on our infrastructure.
• Build a competing product using the Service.
• Resell or sublicense access.
• Impersonate any person or entity.
• Use automated bots or scrapers.
• Use Dadir or Voice to generate content that is illegal, hateful, or intended to harm someone.
• Rely on Voice or Dadir as your only source for medical, legal, financial or immigration decisions.

We reserve the right to investigate violations. We may suspend or terminate access and refer matters to law enforcement.

7. Translation Accuracy Disclaimer

• Translations, Dadir lessons and Voice answers are generated by AI and are not reviewed by a human.
• Voice may rely on web search results; those sources are third-party content we do not control, and we show them so you can check them.
• We make no guarantee of accuracy, completeness, or reliability.
• Quality validation catches empty output, repetitive garbage, and corrupted translations — but semantic errors can still pass through.
• Do not rely solely on Fahan for medical, legal, financial, or safety decisions.
• You assume all risk arising from your use of translations.

8. Healthcare & Medical Use Disclaimer

• Fahan is a general-purpose communication aid. It is not designed, tested, or certified for clinical use.
• Healthcare providers should not rely solely on Fahan.
• Use of Fahan does not satisfy legal obligations under Title VI, Section 1557 of the ACA, HIPAA, or state law.
• AWO Logistics LLC expressly disclaims all liability for harm arising from reliance on translations in medical contexts.
• Healthcare institutions should consult legal counsel before deploying Fahan.

9. Intellectual Property

9.1 Our Intellectual Property

The Service — including the App, the website, the software, the user interface, the design, the logos, and the trademarks — is owned by AWO Logistics LLC and protected by United States and international law. No rights are granted to you except the limited right to use the Service under these Terms.

9.2 Restrictions

You may not copy, modify, distribute, sell, or reverse-engineer the Service, or create derivative works from it.

10. User Content & Audio Data

You retain ownership of the content you submit.

You grant AWO Logistics LLC a limited, non-exclusive, worldwide, royalty-free license to process your audio and text solely in order to provide translation, Dadir lessons and Voice answers, maintain quality, and cache anonymized translations and taught phrases as described in the Privacy Policy.

11. Third-Party Services

The Service relies on third-party providers for speech recognition, translation, AI language models and web search, voice synthesis, subscription management, push notifications, payments, authentication, and hosting. Each operates under its own terms.

We contractually require appropriate security from our providers, but we are not responsible for their acts or omissions. Payments are processed through the Apple App Store.

12. Disclaimer of Warranties

We specifically disclaim any warranty of:

• Merchantability.
• Fitness for a particular purpose.
• Non-infringement.
• Uninterrupted or error-free operation.
• Accuracy of translations.
• Quality of voice synthesis.
• The Service meeting your requirements.

Some jurisdictions do not allow the exclusion of implied warranties. Where that is the case, our liability is limited to the maximum extent permitted by law.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AWO LOGISTICS LLC SHALL NOT BE LIABLE FOR:

• Indirect, incidental, special, consequential, or punitive damages.
• Loss of profits, revenue, data, or goodwill.
• Damages arising from reliance on translations.
• Damages arising from unauthorized access to, or loss of, data.
• Damages arising from interruption of the Service.

14. Indemnification

You agree to indemnify AWO Logistics LLC against claims arising from:

• Your use of the Service.
• Your violation of these Terms.
• Your violation of a third party's rights.
• Content you submit.
• Your reliance on translations for high-stakes decisions.
• Your recording or sharing of conversations without consent.

15. Dispute Resolution & Arbitration

15.1 Informal Resolution

Before filing a claim, contact us and attempt to resolve the dispute informally for at least 30 days.

15.2 Binding Arbitration

Disputes that remain unresolved go to binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration takes place in Missouri, or by phone or online.

15.3 Class Action Waiver

15.4 Exceptions

• Either party may bring a qualifying claim in small claims court.
• Either party may seek injunctive relief for intellectual property violations.

16. Governing Law

These Terms are governed by the laws of the State of Missouri, United States, without regard to conflict-of-law principles. The state and federal courts of Missouri have exclusive jurisdiction.

17. Termination

17.1 By You

You may delete your account and uninstall the App at any time. Cancel your subscription through your app store first.

17.2 By Us

We may suspend or terminate your access at any time and for any reason, including violation of these Terms, fraud, non-payment, or harmful conduct.

17.3 Effect of Termination

Your right to use the Service ceases immediately.

18. Modifications to Terms

We may modify these Terms. When we do, we will update the date shown above and notify you. Continued use constitutes acceptance. If you disagree with a change, stop using the Service and delete your account.

19. Severability

If any provision of these Terms is found to be invalid, it will be modified to the minimum extent necessary or severed. The remaining provisions continue in force.

20. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and AWO Logistics LLC, and supersede all prior agreements. No waiver of any provision is continuing.

21. Contact Information

AWO Logistics LLC, State of Missouri, United States.

Email: support@fahan.app. We respond within 30 days.